How You Can Help Us to Help You

Please keep us informed of changes in address and phone numbers. We may need to contact you inform you of results or cancelled appointments.

The Protection and Use of Patient Information

You will only be asked for information about yourself in order that you can receive proper care and treatment. This information together with details of your care is kept in your patient notes.

Data Protection

This practice operates in compliance with 'The Data Protection Act 1998 and The Freedom of Information Act 2000.'

The practice keeps your medical records on computer. Access is strictly limited to the staff at the surgery and the practice is registered under the Data Protection Act. Under the terms of the act you are entitled to know whether we hold personal information about you on the computer.

You have a right of access to your health records by arrangement
Anyone working at the practice and in the NHS as a whole has a legal duty to keep information about you confidential. Information about you is only disclosed when you have given express permission, for example, to allow your doctor to complete insurance or other types of reports. From time to time NHS auditors carry out routine checks of practice records and it may be necessary to verify details from patient records. Such checks are carried out in accordance with strict protocols agreed with the Strategic Health Authority, the Local Medical Committee and the Community Health Council.

If you have any concerns or objections about your records being inspected for these purposes please notify the practice. Your wishes will be respected.