When the Surgery is Closed

Please ring the surgery emergency number (0115) 9652294 and you will be directed to the out of hours number.

Out of hours emergency care is provided by Nottingham Emergency Medical Services (NEMS).

You will be asked for details of the patient and their condition. A nurse will then call you so that a decision about how to provide the most appropriate care can be made. You may be asked to attend the NEMS building on Derby Road. The out of hours service will make the decision whether a home visit is needed.

If you telephone from a call box, please be sure to have an extra coin and pen and paper to hand. If your home is difficult to find please make sure you give clear directions.

Covering greater Nottingham, the Emergency Service looks after more than a quarter of a million patients. Sometimes the service can be extremely busy so please be patient. In a real emergency you should call an ambulance but please do not do so just to avoid waiting for a response from the Emergency Service.

If you want advice regarding a medical matter, NHS Direct is available 24 hours a day on 0845 4647. If for any reason you cannot access the surgery telephone answering machine you can always ring NHS Direct for advice.

Please note that our answerphone does not take messages.

NHS Direct
 

For general health advice and information 24 hours a day telephone NHS Direct on 0845 4647 or visit NHS Direct Online.